Frequently Asked Questions

Ticker AI is a market-research companion that turns a chart image into a plain-language research summary. You capture a chart, confirm the exact asset, and get an explanation of its structure, indicators and possible scenarios, with live market context and clearly stated risks.

It's for anyone who wants to understand a chart better — from beginners learning to read candlesticks to experienced traders who want a fast, sourced second read. It's a research and education tool, not a signal service.

Ticker AI is free to download and try. A Pro subscription unlocks unlimited analyses and the full research workspace. Pricing is shown in your local currency before you subscribe.

An iPhone running iOS 18 or later and a chart to analyse — either on another screen you can photograph, or a screenshot in your photo library.

No. Onboarding, analysis and your first research all work without a login. Signing in is optional and only used to sync your data across devices.

Tap the capture button, point your camera at a chart or import a screenshot, confirm the asset on the next screen, and Ticker AI returns a structured research summary.

Yes. You can import any chart screenshot from your photo library instead of using the live camera.

The app and this site are available in several languages including English, German, Spanish, French, Japanese, Turkish, Portuguese and Arabic, with more added over time.

Ticker AI is currently a native iOS app. Follow us or check the site for updates on other platforms.

Charting apps draw the chart; Ticker AI explains it. It reads a chart you already have, adds sourced context, and describes structure and scenarios in language you can verify yourself.

No. It describes what a chart shows and the scenarios it allows, always framed as research. It never tells you what to buy or sell.

Usually a few seconds after you confirm the asset, depending on your connection and whether live market context is being fetched.

Because analysing the wrong asset would make everything downstream wrong. Ticker AI reads the chart and suggests the asset, but you confirm it so the research is about the instrument you actually mean.

Asset class, ticker or pair, exchange or venue, quote currency and timeframe. Ticker AI pre-fills what it can read; you verify or correct each field.

Just tap the field and correct it before continuing. Nothing is analysed until you confirm, so a misread never reaches the result.

It reflects how sure the on-device text recognition is about the asset. When confidence is low, Ticker AI asks you to double-check before proceeding.

It reads the timeframe when the chart shows it. If the timeframe isn't visible, you can set it yourself or mark it as unknown.

You can enter the asset manually on the confirmation screen. If it still can't be matched to market data, you can run an image-only analysis.

Yes. Ticker AI reads charts from trading platforms, brokers, TV screens, websites and screenshots — it works from the image, not from any single provider.

Ticker AI works best with standard price charts. Heavy annotations can reduce accuracy, so it will tell you when the image is hard to read.

Some tickers trade on multiple venues. If the exchange matters for your research, set it explicitly on the confirmation screen.

Yes. Correct the asset details and start again; each analysis is independent and reflects exactly what you confirmed.

On-device Vision squares the image and reads visible text, then a vision-language model on a secure backend describes the structure, indicators and scenarios. The result is validated against a strict schema before you see it.

A header with the confirmed asset and timestamps, the trend structure and key levels, indicator readings, possible scenarios, and an explicit section on risk and limitations.

Prices where the chart has repeatedly reacted — support where it tended to stop falling, resistance where it tended to stop rising, and an invalidation level that would question the described structure.

Commonly moving averages, RSI, MACD and volume, explained in context rather than just displayed as numbers.

Bullish, bearish and sideways possibilities the chart allows, each with the conditions that would support it. They are framed as possibilities, never predictions.

No. It describes what the chart shows and the scenarios it allows. It does not forecast the next move or claim to know the future.

It reflects how clear the chart and data are — not how likely you are to profit. Low confidence is a cue to be more cautious.

Yes. Saved analyses include a follow-up chat so you can ask about the structure, the indicators or the data behind the summary.

When live data isn't available for an asset, Ticker AI describes the chart from the image alone, labels the result clearly as image-only, and does not invent prices or news.

Live context changes over time, and small differences in the captured image can change what the model reads. The core structure should stay consistent.

Yes, from intraday to weekly and beyond. Ticker AI notes the timeframe you confirmed and reads the structure at that scale.

Each analysis focuses on one chart so the research stays specific. You can run several in sequence and compare them in your saved research.

Ticker AI aims to describe chart structure faithfully and state its confidence honestly. It is a research aid, not an oracle — it can be wrong, which is exactly why it shows its reasoning and its limitations.

From established market-data sources, with each quote labelled by provider and timestamp. When data is delayed, the app says so.

Some data may be delayed depending on the asset and venue. Ticker AI always shows the data timestamp so you know how fresh it is.

From reputable financial news sources, shown with publication times and source labels so you can judge freshness and relevance yourself.

Treat it as one input into your own research, never as advice. Ticker AI is educational; important financial decisions should involve your own judgement and, where appropriate, a licensed professional.

Ticker AI tells you. It marks low confidence, labels image-only results, and never fills gaps with invented prices or headlines.

It is designed not to. Results are validated against a strict schema, and when live data is missing the analysis is clearly marked image-only rather than fabricated.

So you can verify it. A research tool earns trust by showing where each number and headline came from and when it was observed.

Yes — that's honest. Many charts genuinely allow more than one scenario, and Ticker AI shows each with the conditions that would support it.

No. It is an independent research tool, is not affiliated with or endorsed by any exchange or broker, and does not connect to brokerage order systems.

Stocks, ETFs, cryptocurrencies, forex pairs, indices, commodities, futures and options — with the exchange, market and quote currency shown on every analysis.

Yes. Ticker AI covers major exchanges across the US, Europe and Asia rather than just US megacaps.

Yes. Cryptocurrencies and their pairs are supported, with the quote currency shown so you know what the price is measured against.

Yes. Major and many minor forex pairs are supported, labelled with the pair and quote currency.

Commodities and futures are covered, with the venue and contract context shown where available.

Ticker AI can read options-related charts, though coverage and live data vary by underlying and venue.

Yes. ETFs and major indices are supported across regions.

You can still run an image-only analysis. Ticker AI will describe the chart from the image and clearly mark that live context isn't available.

Coverage focuses on the asset classes above; some fixed-income instruments may only support image-only analysis depending on available data.

The quote currency is shown on the confirmation screen and on every analysis, so you always know what the numbers mean.

A place to explore the market — indices, movers, sectors and sentiment — and to open research pages for individual assets.

Search for an asset in Markets and tap add. You can reorder items and open research, alerts or a fresh analysis from any of them.

Overview and a watchlist are available to all users. The full Markets data and advanced tools are part of Pro.

It filters markets by asset class, region, sector and technical or fundamental criteria, helping you narrow a large universe to a short list to research.

Open an asset's research page, tap Alerts, and choose a price or percentage move. Ticker AI notifies you when the condition is met.

No. An alert simply informs you that a price condition you set has been reached. What you do next is your decision.

The economic and earnings calendars show scheduled events — rate decisions, data releases and company reports — that can move the assets you follow.

A quick overview of how major indices are trading, which assets are moving, and how sectors compare, so you can orient yourself fast.

Overview and watchlist are free; deeper data, screener criteria and research pages are part of Pro. The paywall shows exactly what unlocks.

Yes, as long as you've granted notification permission. Ticker AI can notify you of your alerts in the background.

A place to record your trades and ideas — the setup, your reasoning, the level that would prove you wrong, and the outcome — so you can learn from your own process.

Open Journal, tap add, attach a chart and the asset, and write your reasoning. You can add the outcome and notes later.

Yes. You can import trades from a CSV file to bring your history into the journal.

It reviews your journal for behavioural patterns — like revenge trading or oversized positions — and points them out gently to build awareness.

No. It focuses on your habits and process, not on specific trades. Every observation is educational.

Yes. Your notes and entries are yours; analytics never include your journal content, and syncing is tied to your own account.

Because process is the part you can actually improve. A good record of decisions helps you spot and fix repeatable mistakes.

Yes. The journal surfaces tendencies across your entries so you can see how your decisions and outcomes evolve.

A library of short lessons that build real chart literacy — from candlestick basics to risk management — tuned to your level.

Both. Explanations adapt from beginner to advanced, so you can start with the fundamentals and go deeper as you learn.

Quizzes check your understanding after lessons, and streaks reward consistent learning. They're there to reinforce good habits.

Learning, verifying assets, journaling consistently and thinking about risk — good research habits, never risky behaviour or chasing profits.

You earn achievements and badges that celebrate progress and consistency. They recognise good process, not trading outcomes.

The full Academy is part of Pro, with a selection available to all users so you can get a feel for it.

It aims to make you a more capable, independent researcher who understands charts and risk. It teaches skills; it doesn't promise results.

Unlimited analyses, the full Markets data, advanced screener criteria, the journal and coach, and the complete Academy.

Pro is offered on weekly, monthly and annual plans. The exact price in your local currency is shown on the paywall before you subscribe.

A free trial is offered in many cases. When available, it gives you full Pro access for the trial period, and you're only charged if you don't cancel first.

Choose a plan with a trial on the paywall and confirm with your Apple Account. Full Pro access begins immediately.

Only when the trial period ends, and only if you haven't cancelled at least 24 hours before it ends.

Open iOS Settings, tap your name, tap Subscriptions, select Ticker AI, and tap Cancel Subscription. You keep Pro until the period ends.

Cancel at least 24 hours before the trial ends in your Apple Account subscription settings. You keep access until the trial is over.

Cancelling stops the next renewal but doesn't refund the current period. Refunds are handled separately by Apple.

Refunds are processed by Apple. Visit reportaproblem.apple.com, sign in, find the Ticker AI purchase, and submit a request under Apple's policies.

Sign in with the same Apple Account that bought Pro, open Settings in Ticker AI, and tap Restore Purchases.

Ticker AI Pro is sold through the App Store, so Apple securely handles all payments, renewals and refunds tied to your Apple Account.

Yes. It renews automatically unless auto-renew is turned off at least 24 hours before the end of the current period.

Yes. You can change plans in your Apple Account subscription settings; Apple prorates the change according to its rules.

Your plan renews at the price you agreed to. If a price ever changes, Apple notifies you and asks for consent before the next renewal.

Yes. Ticker AI is built to keep your research private — analytics never include raw chart images, your notes, your email or exact portfolio values.

On-device Vision handles image squaring and text reading first. Analysis runs through a secure backend, and images are never sent to a provider with a client-side secret.

No. Your research and personal data are not sold. See the Privacy Policy for exactly what is collected and why.

No. Your journal content stays private to your account and is never included in analytics.

AI runs through a secure backend API. The app never calls a provider directly with a secret, so your keys and data stay protected.

Yes. You can use it anonymously without signing in, keeping your research on-device.

Open Settings, go to Account, and choose Delete Account. You can also email support@tickerai.org for help completing the request.

The full Privacy Policy is linked in the footer of this site and inside the app under Settings.

No. Ticker AI works fully without a login. Signing in is optional and only used to sync your data across devices.

Use Sign in with Apple or Google from the login sheet after onboarding, or later from Settings.

Your analyses, journal entries, strategies, achievements and Academy progress, so they follow you across devices.

If you started anonymously, your existing on-device data is merged into your account safely and without duplication.

Yes. Sign in with the same account on each device and your research syncs between them.

Open Settings, go to Account, and choose Sign Out. Your synced data remains safe in your account.

No. Everything works locally without login. You can sign in whenever you want and bring your existing data with you.

Ticker AI runs on iPhone with iOS 18 or later, and takes advantage of newer iOS capabilities where available.

Grant camera access in iOS Settings under Ticker AI. If a permission was denied earlier, that's the only place to re-enable it.

Re-capture with better lighting and a steadier hand, double-check the confirmed asset, and make sure you're online. If the asset has no live feed, run it image-only.

The most common cause is a misread asset or a blurry image. Correct the asset on the confirmation screen and re-capture more clearly.

Check your internet connection, since live context needs one. Closing and reopening the app usually clears a temporary hiccup.

Sign into the Apple Account that bought Pro, open Settings, and tap Restore Purchases.

Email support@tickerai.org with what you were doing, the asset or screen involved, and your device and iOS version for technical issues.

Email support@tickerai.org. Feedback directly shapes what we build next, and we read every message.

No. Ticker AI provides educational research and market context only. It is not financial, investment, tax or legal advice, and nothing in it is a recommendation to buy or sell.

No. It never promises profits, never claims a winning trade, and never guarantees any outcome. Trading and investing carry a substantial risk of loss.

No. It describes what a chart shows and the scenarios it allows. It does not predict prices or claim to know the future.

No. It does not place trades and does not connect to any broker or order system. Every decision stays with you.

No. Treat it as one research input among many, and consider consulting a licensed professional before making financial decisions.

Because honesty about limits is what makes research trustworthy. Markets are risky, and a tool that hid that would be doing you a disservice.

No. Past performance does not indicate future results, and Ticker AI never implies that it does.

Do your own research, understand the risk you're taking, size positions responsibly, and seek licensed professional advice where appropriate.