Analysis failed or looks wrong
What to check when a result is missing or off.
Most issues come down to a blurry image or a misread asset.
- Re-capture with better lighting and a steadier hand, filling the frame with the chart.
- Double-check the asset on the confirmation sheet — a wrong ticker changes everything downstream.
- Confirm you're online; live context needs a connection.
- If the asset has no live feed, run it as an image-only analysis.
If problems persist, email support@tickerai.org with the asset and roughly when it happened.
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