Analysis failed or looks wrong

What to check when a result is missing or off.

Most issues come down to a blurry image or a misread asset.

  • Re-capture with better lighting and a steadier hand, filling the frame with the chart.
  • Double-check the asset on the confirmation sheet — a wrong ticker changes everything downstream.
  • Confirm you're online; live context needs a connection.
  • If the asset has no live feed, run it as an image-only analysis.

If problems persist, email support@tickerai.org with the asset and roughly when it happened.

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